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Re: Tell us the date of your op!

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I had a similar situation a few years back when my daughter’s ‘urgent’ referral from acute admissions at St Thomas’ to Urology at Guy’s went astray. In the end I asked the name of the secretary to the receiving (or not receiving) Doctor and once I had established a personal connection with them they found it at the bottom of the in tray of someone away for 3 weeks still with ‘urgent’ attached. I must admit I wondered what would have happened had I not been English speaking assertive and educated – no hope. So keep nagging, if you are anywhere near go in person and sort it out – even better than phoning. Good luck.

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