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Re: 118118 The true cost of using this and probably other directory enquiry services

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#54350
Lauren
Keymaster

@Paul-H 34157 wrote:

Hi all

Just posting this as a little warning to others about 118118 The true cost of using this and probably other directory enquiry services

Just got my Phone bill in and noticed one higher than normal entry, when I checked it was for a call to 118118, the wife made for a phone number, all she got from them was the phone number, she didn’t connect through them as she knows they have a rip-off price structure for connected calls.

The cost of providing one number came in at £8.29, what a Rip-off

As for asking them to connect you, just google it, there are loads of stories of users being charged £200 for a 30 minute call using their connect service.

Be warned

Paul

Thanks for this Paul.

How do some people sleep at night?! I can imagine older people (not so tech savvy) getting ripped off by this and that makes me livid.

Doodah x

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